THE CAPSULE - AN ARTIFICIAL INTELLIGENCE POWERED CHATBOT IN HUMAN RESOURCES MANAGEMENT SYSTEMS
Research Article
THE CAPSULE - AN ARTIFICIAL INTELLIGENCE POWERED CHATBOT IN HUMAN RESOURCES MANAGEMENT SYSTEMS
ABSTRACT
Artificial Intelligence (AI) has an impressively wide range of capabilities, such as making decisions in real-time based on computing technologies and various predefined algorithms. The departments of Human Resources (HR) will also experience the impact of AI. HR professionals understand the importance of powering the human mind and machine learning mixture for a smooth workflow and intuitive work environment. Based on pre-installed algorithms and powerful computational technologies, AI can make decisions in real-time. Through an HR department that incorporates the human dimension and AI, businesses will provide their applicants and workers with an improved experience. Additionally, businesses can better understand their target market and promote result-oriented sales strategies by employing AI technology, which can learn and adapt automatically based on data analysis to provide more refined responses to circumstances. In this study, we focus on the issues such as how AI affects the HR department, the involvement of AI in recruitment and onboarding, employee experience, process improvement, and the automation of administrative tasks. Artificial Intelligence may need a considerable amount of data for proper storage and management to function effectively. Companies would need additional staff to run the sophisticated program and manage it. Using AI software to evaluate the collected data and leave the decision-making to the human workers would be the perfect method for employing AI in HR. Examining the areas where AI may be beneficial before introducing AI within HR operations may increase efficiency and decrease operating costs if the primary purpose is to enhance the overall employee experience. Our study highlights the use of Chatbots and their implemented technologies. Here, the main focus will be on designing and using an Artificial Intelligence-powered Chatbot in HR. Also, we focus on how they can simulate a conversation as a human
RAHMANI, D.,
&
KAMBERAJ, H.,
(2021). THE CAPSULE - AN ARTIFICIAL INTELLIGENCE POWERED CHATBOT IN HUMAN RESOURCES MANAGEMENT SYSTEMS. International Journal of Technical and Natural Sciences, 2(1), 53-69. Arrival Date Posted By:https://ijtns.ibupress.com/articles/the-capsule---an-artificial-intelligence-powered-chatbot-in-human-resources-management-systems
